Insurance

Last Friday (7th May 2010), my brother experience chest pain while driving to work. Hence, he went to consult a General Physician (in a Polyclinic). However, the doctor fear that he might be having some heart complications, he was referred to a specialist center for further investigation.

So after discussing with this wife, he admitted himself to a reputable specialist center for further check up. The specialist center's business is so good that he waited from about 12pm till 6pm before given a room to be admitted.

They run all the test and investigation, he was found healthy and on Saturday morning, he was allowed to be discharged and can you imagine, he waited from about 11am until 6pm in the evening for the insurance clearance?

This is not the worse. The worse news came when the insurance company actually rejected his claim saying that he have had a some medical history and hence he is not covered. What is this??

He claim under his company's group insurance and in group insurance, anyone and everyone is insured regardless of their medical history. Unless otherwise stated initially, that the certain number of staff due to age, previous medical history or whatsoever is not covered or if the insurance company wanted to add loading to their premiums, it is by default everyone is 100% covered. Unfortunately, this is not the case here. So my brother have to pay the medical bill first and then pass the claim to his company for them to 'fight' with the agent / insurance provider.

This is the thing about insurance. When they wanted you to buy, they will give you 100% + 10% guarantee, everything under the sun also they say can claim, no problem, easy procedure etc. But when you really want to make a claim, they will come out with another 100 + 20 reasons to inform you it is not claimable etc.

Sometimes, I see, it is a cause and effect that the largest and possibly the oldest insurance provider in the world gone into liquidation. You know which company I am referring to, no need to mention names here.

That is the reason sometimes, when it comes to insurance, I am quite skeptical. I see those agents as people that was misguided and misleading the public. They think they know everything to the very last details of the product they are selling, but in actual fact, I think what they really understood is less than 10% of the whole story.

So to all insurance buyer out there, if you think you are always fully covered with all sorts of protection plans, coverage etc etc, please double and triple check again. You don't be surprise when the above incident that happens to my brother happen to you!! There is always a fine print that you might have not noticed in your policy and it will come back and haunt you!! Beware!!